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Latency issue while creating custom project picklist

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Article ID: 212099

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Performance Issue. Clarity users observing a high latency issue while creating a custom project picklist. 

Steps to Reproduce:

  1. Log in to Clarity system as a admin user 
  2. Go to the Modern UX Projects grid and from view options > click manage picklist > create a new picklist PICKLIST NAME = ‘My custom project picklist’  
  3. Click on done immediately and notice the error "Picklist Validation error: Missing resource ID" 
  4. Back to the Projects grid > from view options > click manage picklist > create a new picklist a “My custom project picklist 2”, this time wait for some time to allow the page to refresh and present the “ADD CHOICE” to enter values for the picklist 

Expected Results: Manage picklist page to present ADD CHOICE instantly without a lag. 

Actual Results: Manage picklist page waits for 15-25 seconds and then ADD CHOICE is presented to the user to enter values. 

Cause

DE61512. The issue can be generally replicated on large customer datasets (52k+ active projects). 

Environment

Clarity Release : 15.9.2, 15.9.3 

 

Resolution

Fixed in Release 16.0.0