Client Automation - SD job fails with Exit code 14 indicates possible error [SDM228001]

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Article ID: 212098

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

A SD job which executes a dmscript is failing with error :
Exit code 14 indicates possible error [SDM228001]
 
In SD Job output there is this messge : 
"Cannot open the script file: <scriptname>
 

Cause

dmscript.exe interpreter is returning an exit code 14 if it could not find the dms script.

 

Environment

Client Automation - All Versions.

 

Resolution

If target machine is Unix/Linux machines, make sure that subpath which is set in the SD Procedure properties, is correct and has the same lower/UpperCase character as directory name is case sensitive in Unix/Linux.

 

Example :

In below example, test.dms is in directory DIR1 but in properties of test procedure subpath has been set to dir1. It is not correct and should be updated to DIR1

 

 

 

 

 

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