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AutoSys displaying 1 hour difference in timestamps when using timezone Europe/Moscow

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Article ID: 212087

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

When using timezone Europe/Moscow, the timestamps show a 1 hour time difference in the timestamps of commands autosyslog -e, autosyslog -s and autorep -J <job_name>.

Examples:


[[email protected] ~]$  autorep -j testjob -s -t

Job Name                                                         Last Start           Last End             ST/Ex Run/Ntry Pri/Xit
________________________________________________________________ ____________________ ____________________ _____ ________ _______
testjob                                              2021/03/29 18:05:00  -----                RU    15286/1
    (Europe/Moscow)


[[email protected] ~]$ date
Mon Mar 29 17:10:05 MSK 2021


[[email protected] ~]$ timedatectl
Warning: Ignoring the TZ variable. Reading the system's time zone setting only.

      Local time: Mon 2021-03-29 17:10:11 MSK
  Universal time: Mon 2021-03-29 14:10:11 UTC
        RTC time: Mon 2021-03-29 14:10:11
       Time zone: Europe/Moscow (MSK, +0300)
     NTP enabled: yes
NTP synchronized: yes
 RTC in local TZ: no
      DST active: n/a

 

[[email protected] ~]$ autosyslog -e


Monitoring CA WAAE Scheduler Log:
        /opt/CA/WorkloadAutomationAE/autouser.ACE/out/event_demon.ACE

        *** To break out type control-c (^c) ***

[2021/03/29 18:15:29]      CAUAJM_I_80021 The agent inventory service has evaluated the statuses of 5 machine(s) in 0.101 seconds.
[2021/03/29 18:16:00]      ----------------------------------------
[2021/03/29 18:16:30]      CAUAJM_I_80021 The agent inventory service has evaluated the statuses of 5 machine(s) in 0.101 seconds.
[2021/03/29 18:17:00]      ----------------------------------------
^C

[[email protected] ~]$ date
Mon Mar 29 17:17:12 MSK 2021

Cause

AutoSys 11.3.6 SP8 CUM1 or lower do not handle the Europe/Moscow timezone correctly.

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

This issue is fixed in AutoSys 12.0 or higher. 

For 11.3.6x releases, as a workaround, use timezone MSK-3 instead. This can be set using the TZ variable in the $AUTOUSER/autosys.sh.<hostname> file:

TZ=MSK-3
export MSK-3

Stop and start the Scheduler and Application Server for the change to take effect.

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