ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Increase logging to aid in debugging scheduled reports issues in cabi


Article ID: 212064


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


I am running into issues with scheduled reports not running, and the only thing I get in the jasperserver.log is the failure, or no message at all. How can I get more details?


Release : 20.3

Component : UIM - CABI


-login as superuser to cabi
-select Manage > Server Settings > Log Settings
-add a line at the bottom 'org.quartz' and set to debug

-restart the nimbus robot watcher service on the cabi machine
-check that the C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\cabijs\WEB-INF\logs\jasperserver.log has entries such as the following upon restart:

2021-04-14T11:39:20,432  INFO QuartzScheduler,Catalina-utility-1:547 - Scheduler quartzScheduler_$_machine1618425530182 started.
2021-04-14T11:39:20,443 DEBUG QuartzSchedulerThread,quartzScheduler_QuartzSchedulerThread:291 - batch acquisition of 0 triggers
2021-04-14T11:39:44,096 DEBUG QuartzSchedulerThread,JasperServerMaintenanceScheduler_QuartzSchedulerThread:291 - batch acquisition of 0 triggers