Increase logging to aid in debugging scheduled reports issues in cabi

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Article ID: 212064

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

I am running into issues with scheduled reports not running, and the only thing I get in the jasperserver.log is the failure, or no message at all. How can I get more details?

Environment

Release : 20.3

Component : UIM - CABI

Resolution

-login as superuser to cabi
-select Manage > Server Settings > Log Settings
-add a line at the bottom 'org.quartz' and set to debug

-restart the nimbus robot watcher service on the cabi machine
-check that the C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\cabijs\WEB-INF\logs\jasperserver.log has entries such as the following upon restart:

2021-04-14T11:39:20,432  INFO QuartzScheduler,Catalina-utility-1:547 - Scheduler quartzScheduler_$_machine1618425530182 started.
2021-04-14T11:39:20,443 DEBUG QuartzSchedulerThread,quartzScheduler_QuartzSchedulerThread:291 - batch acquisition of 0 triggers
2021-04-14T11:39:44,096 DEBUG QuartzSchedulerThread,JasperServerMaintenanceScheduler_QuartzSchedulerThread:291 - batch acquisition of 0 triggers

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