Question:
Having the primary domsrvr process handle all Web Services transactions may not be optimal for high transaction volume environments.
Tomcat load balancing may also be needed. This document does not cover that aspect. The backend processing of Web Services requests is independent of which Service Desk Tomcat server is used. That aspect can be done separately or together with these changes.
Answer:
How to Add and Configure a "Web Services Domsrvr"
Releases: Service Desk 12.1 through 12.7 CA SDM
webservice_domsrvr
Specifies the name of the object engine that SOAP web services use. If not installed, (SOAP only in 12.7 CA SDM) the web services use "domsrvr".
The value of the option must be a string beginning with the characters "domsrvr:"
Having the primary domsrvr process handle all Web Services transactions may not be optimal for high transaction volume environments.
Tomcat load balancing may also be needed. This document does not cover that aspect. The backend processing of Web Services requests is independent of which Service Desk Tomcat server is used. That aspect can be done separately or together with these changes.
This document describes the steps needed to add a Web Services domsrvr.
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after bpvirtdb_srvr connects + 3 after _ddictbuild_secondaryhostname finishesafter _ver_ctl_secondaryhostname finishesafter _msgcat_build_secondaryhostname finishesafter ldap_virtdb connects + 3
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