Description:
List of New CMDB Reports in Service Desk R12.7 CA SDM
Solution:
Below are the list of new CMDB reports included in the r12.7 CA SDM version of Service Desk Manager:
- All Change Impact Report (2 versions available for both SQL Server and Oracle)
- CIs Added in Time Range Report
- CIs by MDR Report
- CIs by Owner Report
- CIs by Tenant Report
- CIs Change Anomaly Report
- CIs Details Report
- CIs Related to Incidents and Problem Report
- CIs Relationship Changes Report
- CIs Relationships Report (2 versions available for both SQL Server and Oracle)
- CIs Root Cause Analysis Report (2 versions available for both SQL Server and Oracle)
- CIs Scheduled Changes Report
- CIs Updated in Time Range Report
- CIs With Change Orders Report
- CIs Without Owner Report
- Direct Change Impact Report
- Inactive CIs Report
- Orphan CIs Report
All the above CMDB Crystal Reports are based on the CA Service Desk Universe. Reports 1,10 and 11 have two separate versions - one version for SQL Server and one version for Oracle.