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Users unable to execute jobs after LDAP update
Article ID: 212029
Updated On:
Products
CA Workload Automation AE
Issue/Introduction
We updated the EEM LDAP configuration to authenticate from a different hostname, port, Base and User DN, etc. Once the change was complete, some users were unable to manipulate jobs as before even though their user id and access policies were displaying in the EEM. We noticed some users had orphaned user accounts. After removing the application details of the orphaned user, the orphaned user went away, however the users are still unable to manage jobs such as display jobs, force start jobs, etc.
Environment
Release : 11.3.6
Component : WORKLOAD CONTROL CENTER
Resolution
Restart as_server to be sure it will consume and use the latest EEM information available.
Feedback
Yes
No
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