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Symantec EDR Network Proxy rejected due to invalid credentials
Article ID: 212019
Endpoint Detection and Response
While connecting the Endpoint Detection and Response (EDR) appliance with a Network Proxy proxy, it shows this error message
but on the other hand, the proxy doesn't require authentification.
Symantec is investigating at this time.
Suggested triage steps:
- At the CLI, type:
- When prompted, provide proxy credentials. The status_check command will check connections to multiple BROADCOM side servers which provide content or services to EDR appliance.