Error "No module named spacy after running" after running python -m spacy download en_core_web_md

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

"No module named spacy after running" after running python -m spacy download en_core_web_md

Cause

The cause is related to the Microsoft Build Tools installed (2013). 

Environment

Release : 17.3

Component : XFLOW INTERFACE FOR SDM

Resolution

1. Uninstall Microsoft Build Tools installed (2013) > Restart

2. Install Microsoft build tools 2015. Link to download 

http://download.microsoft.com/download/5/F/7/5F7ACAEB-8363-451F-9425-68A90F98B238/visualcppbuildtools_full.exe

3. Restart

4. Continue with VA installation and run:

python -m spacy download en_core_web_md