After reboot, Symantec EDR Manager displays the message "Symantec EDR Manager is now Unavailable".
Release : 4.4.0
If you used VMWare snapshots while EDR virtual appliance was running, the EDR virtual appliance is corrupted. Prepare to re-deploy the OVA file. See Additional Information for documents related to this unsupported use case.
At the CLI, run status_check to identify the state of the services on the EDR appliance.
If the output of status_check does not include the words "command failed", attempt to restart all services by typing: reboot
Create a support case and include the output of status_check as a separate comment.
Documents related to re-deploying EDR virtual appliance