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UIM shut down the Anti-virus requirement


Article ID: 212011


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


Is it still required to shut down the Antivirus during the installation of UIM 20.3?


Release : 20.3

Component : UIMINS : UIM - INSTALL


It's required to shut down the antivirus during the installation/upgrade of UIM.
Anti-virus software can be turned ON when installation is complete
As per the documentation: Firewalls and Virus Scanners
Before you install CA UIM: Shut down any antivirus software.

Additionally for Linux:
While shutting down SELinux before installing UIM Server is not always necessary, doing so maximizes your chance for a successful installation.



Additional Information

Here are few things to keep in mind related to the anti-virus and Firewall:
1- Ensure the port between the CA UIM system and the database system is open.
2- Specify a starting port during CA UIM installation (the recommended default is port 48000).
3- Ensure that an adequate range of ports are open (for example, ports 48000 through 48020). At a minimum, the first three ports assigned (controller, spooler, and hub) must be open. The port that is used for the distsrv probe communication is dynamically assigned.

Here is Firewall Port Reference