(UP) Unprocessed message

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Article ID: 212004

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We had a job which did not start on time.

We see the event but it shows (UP) Unprocessed.

What does that mean?

STARTING CHANGE_STATUS   Apr 1, 2021 12:12:48 AM (PD) Processed Apr 1, 2021 12:12:48 AM
RUNNING CHANGE_STATUS <Executing at WA_AGENT> Apr 1, 2021 12:12:49 AM (PD) Processed Apr 1, 2021 12:12:50 AM
SUCCESS CHANGE_STATUS   Apr 1, 2021 12:19:12 AM (PD) Processed Apr 1, 2021 12:19:12 AM
  STARTJOB <Event was scheduled based on job definition.> Apr 1, 2021 11:30:00 PM (UP) Unprocessed

Environment

Release : 11.3.6

Component : WORKLOAD CONTROL CENTER

Resolution

UP - Unprocessed means just that.  The event is in the database but the scheduler has not processed it.

For this specific client, the reason the event was not processed on time was their scheduler was not running at the time the event was scheduled to be processed. 

Once the scheduler was restarted the event processed immediately.