CABI wasp probe is not activating

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CABI wasp probe is not activating,  tried delete and redeploy the cabi wasp probe but no success, we observe the error in the log maximum retry count is exceeded. 

Environment

Release : 20.3.2

Component : UIMCBI : UIM - CABI

Internal Cabi release: 4.30

Cause

The data_engine for cabi wasp probe was was not pointing to the Primary Hub robot

Resolution

- The data_engine for cabi wasp probe was not pointing to the Primary Hub robot, we performed the following steps to correct it:

- Open the cabi probe in raw configure mode

- Edit the data_engine key, point to the Primary Hub robot's data_engine, the path should be:

/domain/primaryhub/primaryhubrobot/data_engine

 

Additional Information

For further information, please refer the topic "High-Level Deployment Steps" by clicking here

For information on how to launch a probe in Raw Configure mode, please refer the topic "Configure a Probe" by clicking here