Login on to PAM leads to a white/blank screen

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Article ID: 211962

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Attempt to login to PAM leads to a blank screen

Cause

Permissions issue while launching the CA PAM client by clicking on a Shortcut leads to a blank/white screen and the PAM initial page does not show.

Environment

Release : 3.4

Component : CA PAM  Server

Resolution

Ensure that properties on the PAM Shortcut  needs to set as "Run as Administrator" as shown below:

Additional Information

None.

Attachments