ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Login on to PAM leads to a white/blank screen

book

Article ID: 211962

calendar_today

Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Attempt to login to PAM leads to a blank screen

Cause

Permissions issue while launching the CA PAM client by clicking on a Shortcut leads to a blank/white screen and the PAM initial page does not show.

Environment

Release : 3.4

Component : CA PAM  Server

Resolution

Ensure that properties on the PAM Shortcut  needs to set as "Run as Administrator" as shown below:

Additional Information

None.

Attachments