Security Analytics won't boot due to message: "Give root password for maintenance (or press Control-D to continue)"

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Article ID: 211948

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Updated On:

Products

Security Analytics

Issue/Introduction

While booting, the Security Analytics appliance is hung at a screen during the boot process that says, "Give root password for maintenance (or press Control-D) to continue).  If you press Control-D, the server may continue to boot or it may reboot.  

Cause

There is a file system inconsistency.  Typically you will see a message on the boot screen complaining about a file system.  You may see a message like "UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY". Pay attention to which volume it is complaining about.  In the below example, the problem volume is /VAR

Environment

Security Analytics S500

Resolution

Press Control+D to continue booting.  If the server comes up, attempt to reboot again and see if it hangs at the same location.  You may have to run a manual fsck, which can only be run if the partition is not mounted.  You may need to boot into single user mode.  Contact Broadcom support for assistance.

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