ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Agent is not reporting to SAAS
Article ID: 211947
Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
We have implemented some Java agents for one applications. There are two servers which are not reporting.
Configured to use the cloudproxy, then it starts to report just when the application is started and then stopped after few seconds of this disconnects from application. But this is not the case.
Agent Release 20.9.0.13 (Build 990013)
Cause
Because the Agent parameters was added for "stop" instead of "start" procedure of the App Server.
Environment
Release : SAAS
Component :
Resolution
Once that is corrected, the Agent parameters added in 'start' section, the Agent started reporting metrics.
Feedback
Yes
No
Powered by
