The SpectroSERVER Crashes when creating services after installing Spectrum 20.2.7 (aka 10.4.3.0). The crash shows the SS is calculating impact:
#0 0x00007fbde20ac5de in SLMIHServiceCondition::calculate_impact(CsModelHandle const&, SLMDefs::RMCondition_e) ()
from /opt/CA/Spectrum/SS/Modules/libslm.so.1
#0 0x00007fbde20ac5de in SLMIHServiceCondition::calculate_impact(CsModelHandle const&, SLMDefs::RMCondition_e) ()
from /opt/CA/Spectrum/SS/Modules/libslm.so.1
#1 0x00007fbde20ac762 in SLMIHServiceCondition::add_customer_impact(CsModelHandle const&, CsGlobalAlarmID const*, CsModelHandle const&, int) () from /opt/CA/Spectrum/SS/Modules/libslm.so.1
#2 0x00007fbde20acc10 in SLMIHServiceCondition::update_impact_on_resource_alarms(CsModelHandle const&, SLMDomain::ServiceRootCauseList*, int) () from /opt/CA/Spectrum/SS/Modules/libslm.so.1
#3 0x00007fbde20ad3db in SLMIHServiceCondition::trig_attr_change(CsModelHandle const&, CsChangeNode const*) ()
from /opt/CA/Spectrum/SS/Modules/libslm.so.1
#4 0x00007fbe3b7d19fb in CsIHMTAttrWatcher::notify(CsIncidentParm const*, CsSecurityIf const*) ()
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#5 0x00007fbe3b8465be in CsModel::react_to_change(CsVPList&) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#6 0x00007fbe3b8506f2 in CsModel::process_changes() () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#7 0x00007fbe3b86c2b9 in CsNotificationMgr::process_queued_work(CsWorkNode const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#8 0x00007fbe36781512 in CsWorkQueue::process_work_node(CsWorkNode*) () from /opt/SPECTRUM/lib/libwkmgr.so.1
#9 0x00007fbe36780a70 in CsWorkScheduler::do_work() () from /opt/SPECTRUM/lib/libwkmgr.so.1
#10 0x00007fbe3b4c4211 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
#11 0x00007fbe2c003190 in ?? () from /lib64/libc.so.6
#12 0x0000000000000000 in ?? ()
Code flaw
Release : 20.2
Component : Spectrum Core / SpectroSERVER
For Spectrum 20.2.7 (aka 10.4.3.1) the resolution is patch Spectrum_10.04.03.D126:
DE494259 Details:
32549566 - Charter - MLS crashes during Service Manager model creation
(DE494259, 32549566)
This fix will be included in the 21.2.0 DX NetOps release.