search cancel

nutanix profile stays in failed state


Article ID: 211929


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management SaaS (Nimsoft / UIM)


I created a profile for the nutanix_monitor probe.  And I used the "verify selection" button to make sure a connection was established.  But in AC, there's a caution symbol that say "profile in failed state."  What am I supposed to do to address this?  Is it still collecting metrics?  Can I view them?

 [Data Collector - Non Prod Nutanix, nutanix_monitor] *** got Exception in HTTP 412 UNKNOWN STATUS CODE


Release : 20.3

Component : UIM - NUTANIX


- user access


Changed the user from a Prism Central user to a user that had full read access to Prism Element API v2) and then the profile no longer failed and the Nutanix tree hierarchy fully populated.