ASM - Users are not getting email notifications on new monitors

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Article ID: 211900

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Failures occurred but users are not being alerted on new monitors. 

(9235) Unknown SSL protocol error in connection to cert.estarstation.com:443 (SSL connect error)

 

 

Cause

 Alerting is configured - Warn Me: After 2 consecutive errors.

The errors reported only once. That's why no email sent. 

Environment

Release : 10.0

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Resolution

Corrected Alert Configuration 

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