Versa Management Plane Rebooting because of CAPM Polls

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Article ID: 211887

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration

Issue/Introduction

Versa management plane is rebooting because of CAPM polls.  Tried changing polling to 30 minutes, but Versa tech support is saying we are asking for same OIDs on more frequent basis than polling interval.

 

Environment

Release : 20.2

Component : IM Polling

Resolution

There were 3 OID's being polled twice so double polling was not the issue.

We removed the QOS data collection from the monitoring profile and it resolved the Versa Management system crash issue. 

This ultimately an issue with the Versa Management console not being able to handle the amount of SNMP traffic.