Is it possible to give another Administrator User permission to stop and start SpectroSERVER?

Products

• CA Spectrum

Issue/Introduction

I want to know if it possible for Spectrum to have other user that is not owns the Spectrum installation to Stop/Start SpectroSERVER on Spectrum control panel?

Because of the latest conflict of our company policy, we need to use another Administrative User to mange Spectrum control panel (to Stop/Start/ Backup or Restore DB on SS servers) but unluckily, that particular username is not the user that owns the installation of Spectrum.

Note: SPC-OCP-10045 error came up once I try to stop SS using this new username.

 

Environment

Release : DX NetOps Spectrum

Component : Spectrum Core / SpectroSERVER

Cause

Spectrum Application is tightly coupled with the install owner, It is also needed at startup, to start all the processes.

Resolution

We cannot have multiple install owners.

if you need to change the install owner the recommended way is to uninstall and reinstall the application with the new user.