No events or thresholds are displaying in the NetOps Portal

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

No events or thresholds are displaying in the NetOps Portal

Threshold profiles are not working, we set up several rules and none of them are creating any events.

When trying to push the events to Event Manager the Data Aggregator returns: [java.net.NoRouteToHostException: No route to host (Host unreachable)

Environment

Release: 20.2

Component: CA Performance Center

Cause

The Event Manager shortname was not resolvable from the Data Aggregator.  When checking /etc/hosts it was seen that the entry for it was incorrect

Resolution

After fixing the entry in /etc/hosts and restarting the Data Aggregator dadaemon service, events and thresholds were able to be seen once again.