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No events or thresholds are displaying in the NetOps Portal
Article ID: 211838
Updated On:
Products
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
No events or thresholds are displaying in the NetOps Portal
Threshold profiles are not working, we set up several rules and none of them are creating any events.
When trying to push the events to Event Manager the Data Aggregator returns: [java.net.NoRouteToHostException: No route to host (Host unreachable)
Cause
The Event Manager shortname was not resolvable from the Data Aggregator. When checking /etc/hosts it was seen that the entry for it was incorrect
Environment
Release: 20.2
Component: CA Performance Center
Resolution
After fixing the entry in /etc/hosts and restarting the Data Aggregator dadaemon service, events and thresholds were able to be seen once again.
Feedback
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