OneClick traceroute From a Device Interface Continues to Trace Even Though the Destination Has Been Reached

Products

• CA Spectrum

Issue/Introduction

Spectrum keeps probing to the destination while traceroute command initiated from Gui to the destination. 

When running the traceroute from a device interface the traceroute will sometimes continue to the maximum
   number of hops even though it reached the destination

 

 

Environment

Release : 10.4.x (NetOps 20.2.x)

Component : Spectrum Core / SpectroSERVER

Resolution

 

The Spectrum engineering team has identified the area of code that was causing the traceroute to not finish and continue
  to query. This will be included and fixed in the upcoming NetOps 21.2  (Spectrum 10.5)