An error occurred locking the model

book

Article ID: 211815

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

spc-occ-10684 an error occurred locking the model while creating Upload NCM Task

Cause

Issue with the Spectrum servers.

Environment

Spectrum - 10.4.x / 20.2.x
OS - Windows / Linux

Resolution

In most of the cases, this issue will be fixed by stopping the services on Spectro Server & OneClick and rebooting the servers.

Additional Information

If you still encounter the issue, please raise the support request and we will do the needful.