Limitations on customization of javascript files.

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Article ID: 211751

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Updated On:

Products

CA Service Catalog

Issue/Introduction

Some of custom files aren't used when trying to add them to the File Store. for example the formdesigner.js, at

view\webapps\usm\gwt\fdBase\scripts or 
filestore\custom\gwt\fdBase\scripts.

When customizing, changes are only seen when performed directly on the original file, contrary to best practices for most Service Catalog customization

Environment

Release : 17.3

Resolution

As documented at 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/building/building-ca-service-catalog/modify-xsl-xml-javascript-and-image-files.html

Only the javascript files under explorer\scripts can be modified in the customization folders. The gwt structure is too tightly combined, including through 3rd-party plugins we don't have full control over, to allow for use of the file store.