AWI: Import XML produces Not a valid AE import file but import is done

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Article ID: 211746

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

On a specific workstation, a warning is displayed in AWI stating "Not a valid AE import file" when trying to Import a XML file.

Nevertheless, if the Error Popup is closed and the page refreshed, it can be observed that the Object was created.

On other Tomcat / AE Systems / Internet Browsers, the issue does not occur.

No error messages appear on AE / AWI logs.

Cause

Web Browser cache

Environment

Release : 12.x

Component : AUTOMATION ENGINE

Subcomponent: AWI

Resolution

Issue due to the Web Browser cache, using another browser from the same workstation proved that the issue was not present.

After clearing the Web Browser cache, the issue was no longer occurring.

See instructions for the different browsers  here

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