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UIM integration with CA Service desk R17.1


Article ID: 211740


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


UIM Version : 20.3


In the SDgtw probe release note , there is no mention about ServiceDesk version 17.1. So is this version supported?



Release : 20.3

Component : UIM - SDGTW



SD version 17.1 should work .  Please use the latest probe version 2.24 and try on UIM 20.3 environment

This probe  version is available to support.nimsoft side, can download from there . 


Additional Information

Note : 2.23 have some issue so will not work with 17.1 version as expected.