ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Autosave performance issue on Task Flyout, intermittently results are not saved (DE60272)

book

Article ID: 211710

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS STARTER PACK-CLARITY PPM

Issue/Introduction

DE60272 Autosave performance issue on Task Flyout, intermittently results are not saved

 

STEPS TO REPRODUCE

  1. On large dataset (MSSQL)
  2. Create a Large String attribute "Additional Resources" on Task object and put it in the view
  3. Go to Modern UX
  4. Open a large Template project with many tasks
  5. Ensure the field is added to Flyout
  6. Now go by the list of Tasks, open each, and fill a value quickly. I.e. Bla
  7. Click away and move to the next task
  8. Repeat for 10-20 tasks in a row, in a fast manner
  9. Now go back and check each Task

Expected Results: The values for the field to be saved

Actual Results: Some of the values are not saved and the field is empty

Cause

This is caused by DE60272

Environment

Release : 15.8.1, 15.9.0 15.9.1

Component : CA PPM STUDIO

Resolution

This is fixed in 15.9.2

Additional Information

This is also reproducible in large Oracle datasets. The problem lies within the API calls.