UIM 20.3 CABI probe installation failed

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Article ID: 211664

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

CABI probe installation failing when trying to install CABI probe on a fresh server.

Cause

Based on the cabi logs the issue is related to the DB, the Connection failed to the DB.

C:\Program Files\Nimsoft\c\buildomatic\bin\db-common.xml:91: The following error occurred while executing this line:
Mar 30 15:00:03:417 [Thread-1, cabi]      [exec] C:\Program Files\Nimsoft\c\buildomatic\bin\app-server.xml:60: java.sql.SQLSyntaxErrorException: [TibcoSoftware][SQLServer JDBC Driver][SQLServer]There is already an object named 'JIDataType' in the database.

Environment

Release : 20.3

Component : UIM - CABI

Resolution

The issue is due to CABI was previously installed on a different robot and some Cabi tables exist on the Database and not properly dropped.

Please follow the instructions provided on KB 97227 to properly drop the CABI tables and fresh install it.

https://knowledge.broadcom.com/external/article?articleId=97227