Modern UX - Repeated login required even after authenticating once

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

We notice that our users are getting logged out very frequently from the Modern UX. They have to keep reauthenticating to continue to use it.

Environment

Version: 15.9.1

Resolution

The end users had bookmarked the following URL, which forces a reauthentication.

https://clarity_server/pm/#/login

The end users have to bookmark the following URL for the Modern UX, to avoid this issue.

https://clarity_server/pm