14.3 MP1 Endpoint Protection clients fail to update or report incorrect definitions

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Article ID: 211636

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Endpoint Protection (SEP) clients running 14.3 MP1 appear to report incorrect definitions to the manager or report malfunctioning components in the client interface.  In some instances, the user interface will not launch and will get "stuck" on the splash screen. 

Cause

An internal module terminates with a writelock still held, causing unexpected behavior on the client. 

Environment

Release: 14.3 MP1

Resolution

This issue is fixed in Symantec Endpoint Protection 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Additional Information

VOLTRON-5496
ESCRT-4685
ESCRT-5893