Applications Manager Java client window disappears after selecting the maximize button
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Applications Manager Java client window disappears after selecting the maximize button

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Article ID: 211617

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

After upgrading to Applications Manager version 9.3.4, selecting the maximize icon to maximize applications window will result in the window disappearing altogether.

This occurs ONLY in a multimonitor configuration and can be reproduced by:

  1. Open Applications Manager client and log in
  2. Drag the client window from the primary monitor to a secondary monitor
  3. Select the maximize window button
  4. The client window will disappear and does not appear after selecting the Client Icon from the Taskbar

Environment

Release : 9.3.4

Component : APPLICATIONS MANAGER

Cause

Known Defect.

Resolution

*Workaround*

  1. Mouse over the Applications Manager client icon found in the Taskbar
  2. After a few seconds, an small mini window showing a image of the client will appear
  3. Right client the image and select Restore

*Solution*

Fixed in Applications Manager version 9.3.5