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UIM 20.3.3 Bundled CABI not working over HTTPS

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Article ID: 211595

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

With HTTPS enabled for OC, after a user logs in there is a failure to load any CABI report or dashboard. "Please contact your administrator." error message.

 

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Open OC robot wasp raw configure > setup > HTTP_port, ensure it is set for the HTTPS port which by default is 443, and Cabi key cabi =/hub_domain/hub/robot/cabi

Below is a screenshot of the raw configure on IM


Below is a screenshot of the raw configure on AC



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