Check Integrity Error data plausibility licenses There already exists a license for this product use right with the property 'Unlimited usage rights (group)'.

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Article ID: 211551

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Updated On:

Products

CA Software Asset Manager (CA SAM)

Issue/Introduction

SAM version: 4.5.0 P11

When check data integrity/data plausibility licenses

We got ERRORs similar to this 
ERROR          first found ULID: xxxxx; records in group: 1; problem: There already exists a license for this product use right with the property 'Unlimited usage rights (group)'. (ASP-D8)

 

Environment

Release : 4.5

Component : BRIGHTSTOR PORTAL

Resolution

There is an issue with two licenses, which shows a collision. This means in detail there are 2 license positions with different ULID: 18085 values which have the same SKU (manufacturer article number) and in addition both have Unlimited Usage Rights defined. That´s not allowed and seems to be performed on database level, because in the User Interface you are not able to do that.

You can solve the conflict by creating another SKU in the catalog and edit one of the mentioned licenses to the new created content.