DX Spectrum : IcmpServer.cc(897) error in VNM.OUT

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Article ID: 211546

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error in Spectrum 20.2.7

**************************************************************************
Version 10.4.3.000

Mar 19 13:10:09 : Validating and loading SPECTRUM Intelligence Modules.
Mar 19 13:10:14 : All SPECTRUM Intelligence Modules successfully loaded.

SPC-SHD-29021:
**************************************************************************
The following output is intended to facilitate debugging, please forward
to CA technical support.  The files listed are not part of the customer
installation of SPECTRUM.
**************************************************************************

Mar 19 13:10:14 ERROR TRACE at IcmpServer.cc(897): socket() failed for address 0.0.0.0, Cs_sock_get_last_error() = 1
Mar 19 13:10:14 ERROR TRACE at IcmpServer.cc(897): socket() failed for address ::, Cs_sock_get_last_error() = 1

Mar 19 13:10:14 : Please wait. SpectroSERVER
     is loading landscape 0x2000000 at precedence 10...

       Number of models loaded      : 123

Mar 19 13:10:33 : /es/Spectrum/SS/SpectroSERVER
     is now ready on port 0xbeef...

Cause

It looks like SpectroSERVER doesn’t have the proper the capabilities to create the socket for ICMP.

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

Please run the below command as  "root" User,

bash-4.1#setcap cap_net_bind_service,cap_net_raw+ep /usr/Spectrum/SS/SpectroSERVER

 

bash-4.1# getcap /usr/Spectrum/SS/SpectroSERVER

/usr/Spectrum/SS/SpectroSERVER = cap_net_bind_service,cap_net_raw+ep

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-3/installing-and-upgrading/fresh-install/install-ca-spectrum-with-non-root-user.html