SNMPcollector devices don't show the metrics on the main details page

book

Article ID: 211515

calendar_today

Updated On:

Products

DX Infrastructure Management

Issue/Introduction

After upgrading to Operator Console 20.3.3, when viewing network devices in Operator Console that are monitored only by the SNMPCollector probe, they always say "no metrics found" on the main details page.

 

If I go to the Metrics page I can see plenty of metrics in the metric viewer, but the main device details page always says "No Metrics Found."

Cause

This is a known issue/defect in 20.3.3.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - METRIC VIEWER

Resolution

Will be addressed in an upcoming patch.