Nodejs agents are not showing frontend/backend metrics

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Article ID: 211511

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

Nodejs agent is not reporting frontend/backend metrics. We are seeing the Agent Stats and Node.js Runtime metrics. We have not changed anything in our nodejs agent or nodejs collectors. We are using Node Version 10.16.3 and Probe Version 1.11.1. Sometimes after restarting the Infrastructure Agent, we might see some frontend/backend metrics in the Investigator of the workstation or the Metric View in DX APM but then it stops reporting values in few minutes. Here is a screenshot of one agent where the stats and runtime metrics are showing but no frontend/backend metrics.

Environment

Release : SAAS

Component : APM TEAM CENTER/ACC

Resolution

On Infrastructure Agent:

Increase the queue size to 300.

Add the following property in IntroscopeAgent.profile

introscope.agent.reportingqueue.size=300

Restart the Infrastructure Agent

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