Aion Windows 10 install error message WINDOWS ERROR 2

book

Article ID: 211507

calendar_today

Updated On:

Products

CA Aion Business Rules Expert

Issue/Introduction

Installing Aion on Windows 10, having error messages similar to this:

CLICKING SETUP.EXE (DISK1/INSTDATA/NOVM), WE GET THE ERROR MESSAGE "WINDOWS ERROR 2 OCCURED WHILE LOADING THE JAVA VM". 

Environment

Windows 10 environment

Aion release 11.0

Resolution

For a Windows 10 environment the following is recommended

Aion release 11 Build 127

Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security update

LINK:  https://www.microsoft.com/en-us/download/details.aspx?id=26347

Aion can only use the JAVA 32 bit libraries. Do not use the JAVA 64 bit libraries

**************************************************************************

The simple cookbook approach is this after unzipping the package:

Your file named MED500000000000585

In that folder is a new folder called InstData.

In that folder you will have the zipped load files called Resource1 and a properties file. The folder called NoVM can then be clicked on.

In this file is a Setup executable. Click on this and allow updates to your computer.

If all the Java files and C++ files are on the system then the install should go well.