Client Automation - How to synchronize and clean the Software Library folder of Scalability Servers ?

Products

• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Software Delivery

Issue/Introduction

Software Library of a scalability Server could have following problems :

 

- A SD package is referenced in file library.dct but its associated .arc directory does not exist anymore

- A directory .arc exists but has no entry in library.dct

- A SD Package is registered in Scalability Server Software LIbrary but this package does not exist anymore on Domain Manager

- A SD Package appears to be registered to a Scalability Server in DSM Console but the package is not present on the Scalability Server

- A SD Package is registered on a Scalability Server but this package does not appear in SS Library in DSM Console.

 

Environment

Client Automation - All Versions

Resolution

Attached file Clean_Scala_Library_Database_v2.zip could be used to create a SD Package for a script which does a cleanup and reparation of a Scalability Server Library.

 

1- Copy and uncompress the attached file Clean_Scala_Library_Database_v2.zip in a temp directory on the Domain Manager

 

2- Open a cmd with Administrator privileges and execute following command :

cd /d C:\TEMP\Clean_Scala_Library_Database_v2
generate_pkg_clean_sslib_db.bat

or if logged user has not enough right on mdb database :

generate_pkg_clean_sslib_db.bat ca_itrm NOT_changedR11

 

Replace NOT_changedR11 by the valid password for ca_itrm if it has been changed.

 

 

 

3- A SD Package like "Clean Scala Library Database Thu_05-20-2021_22.13.41.33" is created and registered in Domain Manager

 

 

 

 

 

4- Send this package to one or more Scalability Servers to do a cleanup and repair of the Scalability Server SD Library.

 

5- Result of execution of job could be found in SD Job Output :

 

 

 

 

and also in file DSM\log\clean_SSLib_DB.log on the scalability server.

 

 

 

 

 

Remark :

The SD Package contains an export of some database data about Software package.

After some days/months a new SD package should be generated to have the latest data.

So script generate_pkg_clean_sslib_db.bat script should be executed again to generate and register a new SD package.