UIM - After deploying bundled cabi can't access it - Error 404

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Article ID: 211458

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

The cabi deployment apparently ends ok, but when I browse to http://<cabi_robot>/cabijs, I get the error 404.

Cause

The cabi probe and wasp probe appears in green in Admin Console.

In cabi logs the same http error 404 is shown:

Mar 23 12:27:21:801 [attach_socket, cabi] Creating new rest user 'CABI_REST_USER'
Mar 23 12:27:22:066 [attach_socket, cabi] JasperUserUtility:login(): URL attempted :http://XX.XX.XX.XX:80/cabijs/login.html
Mar 23 12:27:22:066 [attach_socket, cabi] JasperUserUtility:login(): Response code :404

The exception error is as follow:

Mar 23 12:27:22:551 [attach_socket, cabi] com.ca.cabi4uim.sso.exceptions.UserSynchronizationException: Error creating UimToJasperUserSync
...
Caused by: java.io.IOException: Did not save the new rest user to CABI
...
Caused by: com.ca.cabi4uim.sso.exceptions.JasperUserUtilityRestException: Error creating new rest user 'CABI_REST_USER', got unexpected response code '405' and body '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 8.5 Detailed Error - 405.0 - Method Not Allowed</title> <style type="text/css"> ...

If we observed the HTTP request was responded by IIS 8.5. That means the IIS is running on the port assigned by default to the cabi.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - CABI REPORTS AND INTEGRATION

Resolution

To resolve the problem, you may uninstall IIS from the cabi robot, or assign the cabi to a different port, other than TCP 80.

You can do this Raw Configuring cabi wasp probe, and change the http_port key value.

Additional Information

CABI Dashboards will not Show in UMP
CABI Dashboards will not Show in UMP

UIM - Unable to start cabi probe for CABI installation
https://knowledge.broadcom.com/external/article?articleId=125213