UIM - After deploying bundled cabi can't access it - Error 404
Article ID: 211458
Updated On:
Products
Issue/Introduction
The cabi deployment apparently ends ok, but when you browse to http://<cabi_robot>/cabijs, you get the error 404.
Environment
Release : 20.3
Component : UIM OPERATOR CONSOLE - CABI REPORTS AND INTEGRATION
Cause
The cabi probe and wasp probe appears in green in Admin Console.
In cabi logs the same http error 404 is shown:
Mar 23 12:27:21:801 [attach_socket, cabi] Creating new rest user 'CABI_REST_USER'
Mar 23 12:27:22:066 [attach_socket, cabi] JasperUserUtility:login(): URL attempted :http://XX.XX.XX.XX:80/cabijs/login.html
Mar 23 12:27:22:066 [attach_socket, cabi] JasperUserUtility:login(): Response code :404
The exception error is as follows:
Mar 23 12:27:22:551 [attach_socket, cabi] com.ca.cabi4uim.sso.exceptions.UserSynchronizationException: Error creating UimToJasperUserSync
...
Caused by: java.io.IOException: Did not save the new rest user to CABI
...
Caused by: com.ca.cabi4uim.sso.exceptions.JasperUserUtilityRestException: Error creating new rest user 'CABI_REST_USER', got unexpected response code '405' and body '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 8.5 Detailed Error - 405.0 - Method Not Allowed</title> <style type="text/css"> ...
If we observed the HTTP request was responded by IIS 8.5. That means the IIS is running on the port assigned by default to the cabi.
Resolution
To resolve the problem, you may uninstall IIS from the cabi robot, verify Cabi probe is not installed on another robot, or assign the cabi to a different port, other than TCP 80.
You can do this Raw Configuring cabi wasp probe, and change the http_port key value.
Additional Information
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