Global search by IP shows no device found, but device discovered successfully using the discovery profile

Products

• CA Performance Management - Usage and Administration

Issue/Introduction

Device is discovered successfully using the discovery profile, but when you do a global search, using IP Address, it comes back with " no results found"

 

Environment

Release : 20.2

Component : PERFORMANCE MANAGEMENT INTEGRATIONS

Cause

Global search defaults to "Scope:Names"

Change global search default 

Resolution

Set Global Search to "Scope:Search All"

You can also set the default scope for Global Search

You can do the following to change the default search mode for all users

1. Login to /opt/CA/MySql/bin/mysql

2. Run either of the following, depending on which option is wanted

        replace into netqosportal.general values ('GlobalSearch.Default.SearchType', 'ALL');

        replace into netqosportal.general values ('GlobalSearch.Default.SearchType', 'Names');

Once you run one of these commands, you can use the PC admin debug page for global attributes to change the value.

http://<PC_SYSTEM>:8181/pc/center/admin/debug/attrs