The TDM new patch gives a 404 error in Portal Console

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Article ID: 211394

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

 After the patch has applied, the portal  starts and gives a 404 error in the Portal console.  

| at sun.nio.ch.Net.bind0(Native Method)
FINEST|2352/0|21-03-24 21:57:26| at sun.nio.ch.Net.bind(Net.java:433)

 

Cause

In the netstat output we noticed connection attempts from other services to port 8443.
To clear out all TCP connections and services, I suggested a reboot.

>netstat -a -n

Environment

Release : 4.9.1

Component : CA Agile Requirements Designer - TMX Script Generator

Resolution

Restart the Server to clear all the tcp connections.