Manual uninstall instructions for a Data Center Security Unix agent

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Article ID: 211391

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Updated On:

Products

Data Center Security Server Advanced

Issue/Introduction

DCS Unix agent install is corrupted and will not uninstall using the conventional way.

 

 

Cause

This happens when agent folders get removed or are not able to be accessed. For example, when the /symantec folder is manually removed, DCS agent corruption will occur and this manual uninstall method needs to be used to remove ALL components of the DCS Unix agent

Environment

Data Center Security Server Unix Agent: All releases

Resolution

1. Please make sure that you have deleted below folders:
   rm -rf /opt/Symantec/sdcssagent/
   rm -rf /etc/sisips
   rm -rf /etc/symantec/sis/
   rm -rf /var/log/sdcsslog/
   rm -f /etc/yum.repos.d/sdcss.repo
2. Once all are deleted, then run below command to clean up entry from rpm DB
    rpm -e --justdb sdcss
    rpm -e --justdb sdcss-kmod
3. Verify that packages are removed
    rpm -qa | grep sdcss


After the above steps are followed there may be remaining traces of the DCS agent components. 
In order to cleanly uninstall the DCS agent, you should install the agent again, then use the conventional uninstall method to remove all components.