CA - Patch Me - Security IntelliRollup Rollup deployment failed with error SDM228001
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CA - Patch Me - Security IntelliRollup Rollup deployment failed with error SDM228001

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Article ID: 211380

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

CA - Patch Me - Security IntelliRollup Rollup deployment failed with error SDM228001

Job Output Shows

Environment

Release : 14.5

Component : DESKTOP MANAGEMENT SUITE

Resolution

Error in Screenshot shows wmic commands are not working on patch deployed machine. Execute below commands manually 

cmd.exe /C wmic os get Version,OSArchitecture /value | findstr /C:""="
cmd.exe /C wmic service where name='wuauserv' get Name,State,StartMode /value | findstr /C:""=""

If there a error as mentioned in screenshot 

check with your windows admin to enable WMIC using below steps. 

1.In the Control Panel, click Security and then click Windows Firewall.
2.Click Change Settings and then click the Exceptions tab.
3.In the Exceptions window, select the check box for Windows Management Instrumentation (WMI) to enable WMI traffic through the firewall. To disable WMI traffic, clear the check box

One WMIC enabled , Output of commands looks like this 

C:\Users\Administrator>cmd.exe /C wmic os get Version,OSArchitecture /value | findstr /C:""="
OSArchitecture=64-bitfe
Version=10.0.17763

C:\Users\Administrator>cmd.exe /C wmic service where name='wuauserv' get Name,State,StartMode /value | findstr /C:""=""
Name=wuauserv
StartMode=Manual
State=Stopped

Deploy the patch now to target machine.