A user is not able to view or create predecessors/successors for any task on any project.
In the View Options, although the “Show Dependencies” is checkmarked, it does not stay checked.
The user personalization is corrupted.
Release : 15.7.1
Component : CA PPM SAAS PROJECT MANAGEMENT
1. Get CMN_SEC_USERS.id of the user having issue.
2. Run the query:
select * from CMN_UI_PERSONALIZATIONS
WHERE user_id = ID_OF_USER
AND component = 'taskswithinInvestmentTasks'
3. Remove the entries from CMN_UI_PERSONALIZATIONS
related to the user