Error message: get_data_dir_and_port(): Could not find 'data_directory' or 'default_port' parameters after SystemEDGE restart

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Article ID: 211367

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Updated On:

Products

CA Systems Performance for IM (SystemEdge)

Issue/Introduction

[[email protected] config]# /etc/init.d/CA-SystemEDGE restart
CA-SystemEDGE service is not running
Executed CA-SystemEDGE stop......................................OK
CAM service is already running
Executed CA-cam start............................................OK
Starting CA-SystemEDGE service.
CA SystemEDGE Version 5.9.0 - sysedge
CRITICAL util/plugin_utils.c[821]         get_data_dir_and_port(): Could not find 'data_directory' or 'default_port' parameters in '/app/sysedge/config/sysedge.cf'
Could not read data directory and default port from '/app/sysedge/config/sysedge.cf'.
Executed CA-SystemEDGE start.....................................OK

Environment

Release : 12.9\5.9

Component : SYSTEMEDGE AGENT

Resolution

Missing required parameters in the sysedge.cf file

Make sure you have both of the following defined:

data_directory /opt/CA/SystemEDGE/config  (change path as needed)

default_port 1691 (well known port is 1691 or 161)

After making the changes restart SystemEDGE.