ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

AWI: Hanging REST API connections from AWI/REST API

book

Article ID: 211360

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

In Administration -> User Management -> Connections you see a lot of connection, with the "Remote Identifier" REST API, still active, although the users are disconnected since a while already.

 

Cause

This is a bug from in Automation Engine more precisely in JWP, who is in charge of the cleanup of timed out RES API connections.

Some REST API connections are not invalidated after the session timeout and are shown in system overview.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

A workaround to bypass the problem, will consist regularly cleaning up the Connections from REST API connections in the Administration perspective

The correction of this bug is available in the following AE Service Packs:

Automation.Engine 21.0.0, -- Available

Automation.Engine 12.3.7 -- Available