SMX000005       Product file for product "ca-waae-agent-helper" does not exist error wa_setup.sh

book

Article ID: 211359

calendar_today

Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys)

Issue/Introduction

Getting below error while trying to install client.

./wa_setup.sh
SMX000005       Product file for product "ca-waae-agent-helper" does not exist.
Reason:         The product file has not been copied to the current directory.
Action:         Copy the specified product file to the current directory or provide a PIF library file that references the product file (library.dct).

 

Cause

Corrupt ISO.

Environment

Release : 11.3.6

Component : CA WA AE ADV INTG FOR SAP SOL MGR

Resolution

Re-download the ISO, make sure the checksums match the ones from the download portal before running the install