ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Roadmap Item Import Stuck On Ideas, CITs
Article ID: 211329
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
New UX import of objects into a roadmap is frozen at 'Import in Progress'.
There is a blue bar showing 'Import in Progress'.
Items are not importing.
Environment
Release : All
Resolution
Check if any changes were made to the application server, e.g. an installed patch.
It can corrupt the cache associated with the BG service, which there can be an error in the BG logs such as
CMN-0007: Attribute 'xxxxx' is required.
Restart both the APP and BG service(s).
Attachments
Feedback
Yes
No
Powered by
