IAM JCS Web Console - Login Failure

Products

• CA Directory
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On
• CA Security Command Center
• CA Data Protection (DataMinder)
• CA User Activity Reporting

Issue/Introduction

Description:

IAM JCS Console - Login Failure

When attempting to login to the IAM JCS Web Console with the Provisioning Server Administrator User (in this example it is etaadmin), a 'Login Failed error is encountered.

<Please see attached file for image>

The Identity Minder 12.6 Bookshelf Documentation covering the IAM Connector Server installation indicates that the:

Username

Specifies the Provisioning Server administrator.

Password

Defines the Provisioning Manager administrator password.

Additionally:

You can log in to CA IAM CS though a web interface, using these ports:

• HTTP port (default 20080)
  
  
• HTTPS port (default 20443)

Sample URL: http://Host_Name:20080/main

The JCS_Daily log will show errors indicating a Bad Password:

2013-02-01 12:27:38,078 850993782 [[email protected]] (com.ca.jcs.security.login:com.ca.jcs.security.JCSLoginModule:166) INFO - Authentication failed: Bad credentials
2013-02-01 12:27:38,078 850993782 [[email protected]] (com.ca.jcs.jcs-management:com.ca.jcs.ui.server.security.LoginServiceImpl:308) INFO - Loginattempt failed for user: etaadmin. Error: Bad credentials

Solution:

The JCS installation automatically adds the default User Name: 'admin'.
Using 'admin' as the User Name along with the Provisioning Manager Password will allow successful authentication to the IAM JCS Web Console.

<Please see attached file for image>

Environment

Release:
Component: IDMGR